Data is one of your most precious and valuable assets. Sales reports, marketing spend, online transactions, the data you accumulate every day is vital for planning and to measure performance.
Your database systems require maintenance and periodic support to keep up to speed and stay in working order.
Many businesses could cease to exist if they experienced a catastrophic failure or if they lost all their data
Inventica provides a range of database support services. Solutions that give you the peace of mind that your data is safe, even if the worst should happen.
Our data specialists will help you understand the risks of data loss and prepare disaster recovery and contingency plans to suit your needs. Our range of bespoke database support services includes the following:
Our support engineers can help you with every aspect of database maintenance and troubleshooting.
We offer free initial database surveys after which we will provide you with our analysis and a detailed estimate for any work required.
Database support can be provided on-site or remotely. When we need a copy of your database for troubleshooting purposes we will first provide you with data anonymising tools to mask any sensitive data before we take it offsite. This way, all your sensitive data remains protected. We take great care to ensure your sensitive data is protected with data anonymity tools and use best practise confidentiality and data protection procedures.
Step one: When you commission Inventica to carry out support and maintenance, we’ll first create a copy of your database in our secure staging environment. This means all changes, fixes, and improvements will be made on our network first, without any disruption to your operations.
Step two: We will demonstrate the result on our network before applying changes to your production environment. Before we change your live database, we will create a full backup to ensure that all your systems remain operational should something go wrong.
Step three: Your live database will be updated to reflect the changes with no disruption to your business.
We offer flexible terms for database support services. Choose from ad-hoc support charged at a standard hourly rate with no ongoing commitment or a monthly support contract.
An ad-hoc database support arrangement will typically suit businesses with smaller systems that are relatively stable and do not require many improvements. Customers with larger, more complex systems, with many users, who cannot afford any downtime and require ongoing database and user support, will get much better value out of our fixed support contracts.
Contact us now to discuss your database support requirements.